Question 1

How do I order?

Accepted Answer

Please submit custom order requests through order form on my website. Once you submit the form and we agree upon availability, quantity, pricing and pickup, I will email you an invoice. Payment is required within two days of receiving the invoice. Due to the volume of custom orders, your order is not on my calendar until your payment is received. We accept payments through Zelle (preferred), Venmo or Credit Card. Cookies will be available for pickup at the pre-arranged time.

Question 2

Where are you located?

Accepted Answer

We are located in Douglassville, PA. Exact address will be provided after booking.

Question 3

How far in advance do I need to order?

Accepted Answer

It’s never too early to book your order! As of now, I am currently booking 1-2 months out (sometimes further) depending on the time of year.

You can place your order at any time, and we will bake it according to the date you give us. For example, if you order in January and tell us that you need them for May 10, we will bake and decorate your order to be completed for May 10.

Question 4

How are your cookies come packaged?

Accepted Answer

Cookies are individually sealed in clear bags. Tags, ribbons, bows and any other decorative items are available for an additional price and will be reflected on your invoice.

Question 5

I just received my cookies, should I put them in the refrigerator?

Accepted Answer

Please don't!

Many people think the cookies will stay fresh if they place them in the refrigerator. Unfortunately, royal icing (which is what we use to decorate our cookies) doesn't respond well to condensation (what happens after you take your cookies out of the refrigerator).

If you'd like to keep your cookies fresh for longer than 2 weeks, see Can I freeze leftover cookies FAQ.

Question 6

Can I freeze leftover cookies?

Accepted Answer

Yes.  If you'd like to keep your cookies fresh for longer than 2 weeks, we suggest placing the cookies (in the heat-sealed bag) inside a sealed container and then placing that container in the freezer.

Your cookies can stay frozen for up to 6 months. Just remember to let the container COME BACK TO ROOM TEMPERATURE BEFORE you open it (maybe about 8 hours).  NO PEEKING in the container before they come to room temperature.

Question 7

Do you provide shipping?

Accepted Answer

Yes, we do! We ship nationwide across the U.S except to Hawaii and Alaska!  Shipping cost will be provided upon receipt of shipping address.

Question 8

How often do you offer classes and what should I expect?

Accepted Answer

We target to offer classes each month with a variety of designs. A typical class is up to about 18 people for a more personal approach. You do not need any experience, and I hope you will walk away with amazing cookies to show off to family and friends and learn something new in the process.

Question 9

Can my child attend a cookie class with me?

Accepted Answer

Absolutely! I have many kids come and enjoy making cookies with their parents, and a ticket is required for both the child and the adult.  We recommend ages 9 and older, but we've had younger. You know you child best, and if you feel your child can follow along, then your child is welcome to come with you. Children under 15 are welcome to attend with a paying adult.

Question 10

Allergen Information

Accepted Answer

Consumers should be aware that the cookies we produce are made in a kitchen where we prepare other foods that contain allergens including, but not limited to, dairy, nuts, eggs and gluten. Therefore, we cannot guarantee zero cross-contamination with other food allergens.

Question 11

Is it legal to work out of a home kitchen?

Accepted Answer

Yes! Legally operating home processors in Pennsylvania are inspected and licensed by the Pennsylvania Department of Agriculture. We follow the same rules and best practices as any commercial kitchen, restaurant, food truck, etc.

Frequently asked questions