Frequently asked questions
Please submit custom order requests through order form on my website. Once you submit the form and we agree upon availability, quantity, pricing and pickup, I will email you an invoice. Payment is required within two days of receiving the invoice. Due to the volume of custom orders, your order is not on my calendar until your payment is received. We accept payments through Zelle (preferred), Venmo or Credit Card. Cookies will be available for pickup at the pre-arranged time.
It’s never too early to book your order! As of now, I am currently booking 1-2 months out (sometimes further) depending on the time of year.
You can place your order at any time, and we will bake it according to the date you give us. For example, if you order in January and tell us that you need them for May 10, we will bake and decorate your order to be completed for May 10.
Please don't!
Many people think the cookies will stay fresh if they place them in the refrigerator. Unfortunately, royal icing (which is what we use to decorate our cookies) doesn't respond well to condensation (what happens after you take your cookies out of the refrigerator).
If you'd like to keep your cookies fresh for longer than 2 weeks, see Can I freeze leftover cookies FAQ.
Yes. If you'd like to keep your cookies fresh for longer than 2 weeks, we suggest placing the cookies (in the heat-sealed bag) inside a sealed container and then placing that container in the freezer.
Your cookies can stay frozen for up to 6 months. Just remember to let the container COME BACK TO ROOM TEMPERATURE BEFORE you open it (maybe about 8 hours). NO PEEKING in the container before they come to room temperature.
Absolutely! I have many kids come and enjoy making cookies with their parents, and a ticket is required for both the child and the adult. We recommend ages 9 and older, but we've had younger. You know you child best, and if you feel your child can follow along, then your child is welcome to come with you. Children under 15 are welcome to attend with a paying adult.